1. Information We Collect

A. Information You Provide to Us:

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Payment Information: Billing address and payment details (credit card information is processed securely by our payment processors).
  • User-Generated Content: Messages, feedback, reviews, and photos you submit to us.

B. Information We Collect Automatically:

When you visit our website, we collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, links clicked, and time spent on the site.
  • Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies.

C. Information From Third Parties:

We may receive information from:

  • Social media platforms if you engage with us on these services.
  • Advertising networks and analytics providers to improve our marketing efforts.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Event Operations: To process ticket purchases, manage attendance, and provide event updates.
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing: To send promotional communications about our events and services.
  • Personalization: To customize your user experience based on preferences.
  • Analytics: To improve our website, services, and event offerings.
  • Legal Compliance: To fulfill legal obligations or defend our rights.

3. Legal Bases for Processing (For GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal bases:

  • Consent: When you provide explicit consent for marketing or other purposes.
  • Contractual Necessity: To perform a contract (e.g., ticket purchases).
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: To improve our services and enhance user experience.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties who assist with payment processing, email delivery, and analytics.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

A. General Rights:

  • Access and review your data.
  • Correct inaccuracies in your data.
  • Delete your personal data.
  • Restrict or object to data processing.
  • Portability of your data to another provider.

B. California Residents (CCPA):

  • Right to Know: Request details about the personal information we collect and how we use it.
  • Right to Delete: Ask us to delete your personal information, subject to exceptions.
  • Right to Opt-Out: Opt-out of the sale of your personal information (though we do not sell personal data).

C. European Residents (GDPR):

  • Withdraw consent for data processing.
  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us at [Insert Contact Email]. Verification may be required.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies for:

  • Site functionality (e.g., remembering your preferences).
  • Analytics (e.g., Google Analytics to track site usage).
  • Advertising (e.g., serving targeted ads).

You can manage your cookie preferences through your browser settings or opt out of interest-based advertising through YourAdChoices.

7. Data Security

We implement technical, administrative, and physical security measures to protect your personal information, including:

  • Data encryption during transmission.
  • Regular monitoring of systems for vulnerabilities.
  • Restricting access to personal data to authorized personnel only.

While we strive to protect your data, no method of storage or transmission is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

9. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices of these third parties.

10. Children’s Privacy

Light Up The Fair does not knowingly collect personal information from children under 13 years of age. If we discover that a child’s personal information has been collected without parental consent, we will delete it promptly.

11. International Data Transfers

If you are accessing our services from outside the United States, please note that your information will be transferred to and processed in the United States, where privacy laws may differ from your location.

12. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated through our website or other appropriate means.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us.